Farah Alaa

Motivated University Student with Expertise in Sales, Customer Service, and Social Media ModerationFarah is a motivated and organized university student with practical experience in Sales, Social Media Moderation, Customer Service, and Secretarial work. She excels in client communication, managing inquiries, and administrative tasks, demonstrating strong problem-solving and time management skills.
Cairo, Egyptfalaa6457@gmail.com

Expertise

Sales & Customer Relationship Management

Skilled in understanding customer needs, recommending suitable products, and fostering strong client relationships to drive sales and satisfaction.

Sales · Customer Service · Client Communication · Negotiation · Sales Follow-up

Social Media & Community Management

Proficient in managing online communities, responding to inquiries, handling complaints, and maintaining a professional online presence with quick and accurate responses.

Social Media Moderation · Online Community · Customer Inquiries · Communication

Administrative & Organizational Support

Experienced in managing appointments, organizing schedules, performing data entry, and providing comprehensive administrative and reception support.

Appointment Management · Data Entry · Organization · Administrative Support · Time Management

Timeline

2023

Managed appointments, organized daily schedules, and supported customer communication activities as a Secretary/Receptionist at a Dental Center.